Return & Refund Policy – IronPaw

Last Updated: June 2026

At IronPaw, customer satisfaction is important to us. If you are not completely satisfied with your purchase, we're here to help.

Returns

You may return eligible items within 14 days of receiving your order.

To be eligible for a return:

• The item must be unused and in the same condition that you received it.
• The item must be in its original packaging.
• You must provide proof of purchase (such as your order number or receipt).

To initiate a return, please contact us at marketeight01@gmail.com within 14 days of receiving your order. We will provide instructions for returning your item.

Non-Returnable Items

The following items cannot be returned:

• Items that have been used, damaged, or altered after delivery.
• Clearance, sale, or final-sale items (if applicable).
• Gift cards (if applicable).
• Personalized or custom-made products (if applicable).

Refunds

Once we receive and inspect your returned item, we will notify you regarding the status of your refund.

If your return is approved, your refund will be processed to your original method of payment. Depending on your payment provider, it may take several business days for the refund to appear in your account.

Return Shipping

Customers are responsible for return shipping costs unless the item arrived damaged, defective, or incorrect due to our error.

Original shipping charges are non-refundable unless otherwise required by law.

Damaged or Incorrect Items

If you receive a damaged, defective, or incorrect item, please contact us at marketeight01@gmail.com within 7 days of delivery. Include your order number and photos of the issue so we can resolve it as quickly as possible.

Exchanges

If you would like to exchange an item, please contact us at marketeight01@gmail.com. Exchanges are subject to product availability.

Contact Us

If you have any questions about this Return & Refund Policy, please contact us:

IronPaw
Email: marketeight01@gmail.com